If your Tenzo mobile app seems to be crashing, please follow the instructions below:
Android:
Step 1: Settings > Apps > Tenzo > Storage > Clear cache
Step 2: Log into Tenzo
*If this does not work:
Step 3: Uninstall Tenzo & reinstall it again
Apple: Settings > Tenzo > Toggle named ‘Reset cache on next start’ > Launch Tenzo from homescreen
(If you don’t have this option, the only way to clear cache is by deleting and reinstalling them from the App Store)
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If you are still facing this issue, please send us an email on support@gotenzo.com.
