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Guide: Centegra

How Do Core Concepts Map to Tenzo?

Key: ✅ Supported   🚸 Work in Progress   ❌ Not Supported

Location ✅ Sites by default, though can be assigned at Location level
Order Type ✅ Price Level
Revenue Center ❌ Not Supported
Product Item ✅ Product
Product Category ✅ Product Groups or Stock Count Groups (chosen at setup time)
Product Division ✅ Super Group or Master Group
Tender Type ✅ Media Name
Employee ✅ Clerk
Customer ❌ Not Supported
Discount (Names) ✅ Sale Item: Discount groups selected at setup
TicketItemDiscounts  (Amounts) ✅ Sale Item
TicketDiscounts (Amounts) ❌ Not Supported
Guest Count ✅ Covers
Transaction length ❌ Not Supported
KDS Bump Time ❌ Not Supported
Ticket Voids ✅ Sale Type: selected at setup
Ticket Item Voids ✅ Sale Type: selected at setup
Table ✅ Table Number
Service Charge ✅
Tips ❌ Not Supported
Ticket Item Modifiers ✅ saleitems
Price ❌ Not Supported
Menu Item Visibility ❌ Not Supported
Menu Item Size ❌ Not Supported

Data Ingestion

Real-time optionally available? ❌
Default polling frequency Every 1 hour
Data retrieved on each poll Today and yesterday
Historical data All data since you started using your POS
Transport Pull: Tenzo calls the Centegra API every hour

 

How Do I Compare Centegra Data to Data in Tenzo?

Within Centegra select Reports & Analysis > Sales > Sales Summary

Screenshot_2021-11-19_at_2.06.20_PM.png

Select the days & locations you wish to compare and click Run Report. Scroll down to Sales Net Summary and Site Totals:

Screenshot_2021-11-19_at_2.06.26_PM.png

To match Tenzo, you MUST have your settings set to EXCLUDE tax and service charge. Tenzo settings can be viewed by clicking the top right cogs icon.

Screenshot_2023-03-13_at_10.53.17_AM.png

You will then be able to see the same number by selecting one day within Tenzo’s “Sales by Location” view.  

Screenshot_2023-03-13_at_10.48.04_AM.png

Exceptions

  • Modifiers cannot always be correctly attributed to the relevant items, in particular, there is a known issue with tickets coming from Deliveroo. In these cases, modifiers may be stored as Ticket Items. This may affect Product Division, Category and Item distributions. 
  • The opposite is also true, where Centegra front-end may show modifiers in Product Item, Groups (Category) or Master Groups (Division) lists but Tenzo does not show these as they have been correctly attributed to the relevant items within Tenzo.

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