Guide: Revel
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Establishment |
| Order Type | ✅ Dining Options |
| Revenue Center | ✅ Pos stations |
| Product Item | ✅ Products |
| Product Category | ✅ Subcategory |
| Product Division | ✅ Category or Product Class |
| Tender Type | ✅ Payment Type |
| Employee | ✅ Employee |
| Customer | ❌ Not supported |
| Discount | ✅ Discount |
| TicketItemDiscounts | ✅ Item Discount |
| TicketDiscounts | ✅ Order discount |
| TicketItemModifiers | ✅ Modifier |
| Guest Count | ✅ Total Guests |
| Transaction length | ✅ Last Closed - First Opened |
| Delivery Timings | ❌ Not supported |
| KDS Bump Time | ❌ Not supported |
| Ticket Voids | ❌ Not supported |
| Ticket Item Voids | ✅ Voided Order Items |
| Table | ❌ Not supported |
| Service Charge | ✅ Order Service Fee + Pass Through Fees |
| Tips | ✅ Tips |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Every 4 hours |
| Data retrieved on each poll | Yesterday |
| Historical data | All data since you started using your POS |
How do I connect this data to Tenzo?
Revel can be connected directly inside of the Tenzo app.
If you have an Enterprise Account, you can talk to your Customer Success Manager and they will connect this for you.
How do I compare data to data in Tenzo?
Within Revel you can see a "Revenue" number in the "Reports → Sales Summary" screen:
To match Tenzo, you must have your settings set to include Service Charge:
You will then be able to see the same number by selecting one day within Tenzo's "Sales by Location" view:
Exceptions
Currently liabilities are not supported by this integration (e.g. Gift Cards, Deposits).