Guide: GiveX
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Location |
| Order Type | ✅ Order_Type |
| Revenue Center | ✅ ord_channel_name |
| Product Item | ✅ Item_Name |
| Product Category | ✅ Category_Name |
| Product Division | ✅ Category_Group_Name |
| Tender Type | ✅ Payment_Method |
| Employee | ✅ Operator_Login |
| Customer | ❌ Not supported |
| Discount (Names) | ✅ Discounts (ticket item level) |
| TicketItemDiscounts (Amounts) | ✅ Ticket item level discounts |
| TicketDiscounts (Amounts) | ❌ Not supported |
| Guest Count | 🚸 Guest count is provided via Tickets |
| Transaction length | ✅ Closing_Time - Opening_TIme |
| Delivery Timings | ❌ Not supported |
| KDS Bump Time | ❌ Not supported |
| Ticket Voids | ❌ Not supported |
| Ticket Item Voids | ❌ Not supported |
| Table | ✅ Table_Num |
| Service Charge | ❌ Not supported |
| Tips | ✅ Total_Tip |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Every 20 mins |
| Data retrieved on each poll | Today & Yesterday |
| Historical data | All data since you started using your POS |
How do I connect this data to Tenzo?
GiveX can be connected directly inside of the Tenzo app.
If you have an Enterprise Account, you can talk to your Customer Success Manager and they will connect this for you.
How do I compare GiveX data to data in Tenzo?
Within GiveX Side Menu click on Vexilor > Reports > Bills Reports
To match Tenzo, you MUST have your settings set to INCLUDE tax only.
You will then be able to see the same number by selecting one day within Tenzo’s “Sales by Location” view compared to total_payment in Givex.
Exceptions
None