Guide: TISSL Horizon
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Location |
| Order Type | ✅ Order Type |
| Revenue Center | ✅ Revenue Center |
| Product Item | ✅ Sales Item |
| Product Category | ✅ Family Group |
| Product Division | ✅ Major Group |
| Tender Type | ✅ Tender Type |
| Employee | ✅ User/Tab Owner |
| Customer | ❌ Not supported |
| Discount | ✅ Discounts |
| TicketItemDiscounts | ✅ Item Discounts |
| TicketDiscounts | ❌ Not supported |
| TicketItemModifiers | ✅ Modifiers |
| Guest Count | ✅ Guests/Covers |
| Transaction length | ✅ Tab Open - Tab Close |
| Delivery Timings | ❌ Not supported |
| KDS Bump Time | ❌ Not supported |
| Ticket Voids | ✅ Cancelled Sales |
| Ticket Item Voids | ✅ Cancelled Items |
| Table | ✅ Table |
| Service Charge | ✅ Service Charge |
| Tips | ✅ Tips |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Every 20 minutes |
| Data retrieved on each poll | Yesterday |
| Historical data | All data (specified at setup) |
| Business date cutoff time is determined by the POS or Tenzo | by the POS |
How do I connect this data to Tenzo?
Tissl Horizon can be connected directly inside of the Tenzo app.
If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.
How do I compare Tissl data to data in Tenzo?
Log into https://hub.tissl.com/login and click on Reports → Weekly Sales.
In Weekly Sales there will be a table with a date picker dropdown allowing you to see aggregations for Net, Service Charge, Tax and other values to compare for matching.
These are highlighted below:
Exceptions
- Tissl includes both items and modifiers in the quantities shown in their Sales Mix report, whereas Tenzo counts only sales items. As a result, the top-level quantities do not match. An alternative would be to treat modifiers as regular items, but the current behaviour offers more flexibility for modifier reporting.