Guide: When I Work
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Locations |
| Shift (actual) | ✅ Shifts |
| Shift (planned) | ✅ Shifts Planned |
| Hours | ✅ Hours |
| Salaried workers | ❌ Not supported |
| Employee | ✅ Users |
| Role | ✅ Positions |
| House Part | ✅ Sites |
| Overheads | ✅ Flat Percentage |
| Holiday | ❌ Not supported |
| Breaks | ✅ Breaks |
| Overtime | ❌ Not supported |
| Exception costs / one-off costs | ❌ Not supported |
| Borrowed/loaned employees | ❌ Not supported |
Data Ingestion
| Real-time optionally available? | ❌ |
| Default polling frequency | Every 8 Hours |
| Data retrieved on each poll | Back 4 weeks, Forward 2 weeks |
| Historical data | All data since you started using the system |
| Data received per day or continuous | Per Day |
How do I connect this data to Tenzo?
When I Work can be connected directly inside of the Tenzo app.
If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.
How do I compare When I Work data to data in Tenzo?
Matching Hours
Tenzo will match the hours shown in the Attendance > Time Tracker View in When I Work.
The total value shown at the bottom of this view will match Tenzo's hours.
Matching Cost
Tenzo will match the cost which can be exported from When I Work. This can be found in Reports, then choose 'Create a New Report'. From here choose 'Times' and the same date range as you will compare to in Tenzo and export the report.
A column needs to be added to this export to multiply the pay rate by the hours worked.
The sum of this column will match Tenzo in the Labour → Location module, when Actual Cost & Sales is selected.
Exceptions
None