Guide: IMPOS
How Do Core Concepts Map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not Supported
 |
|
|---|---|
| Location | ✅ Locations |
| Order Type | ✅ Order Types |
| Revenue Center | ✅ Revenue Centres |
| Product Item | ✅ Products |
| Product Category | ✅ Product Categories |
| Product Division | ✅ Product Divisions |
| Tender Type | ❌ Not Supported |
| Employee | ✅ Employees |
| Customer | 🚸 Customers — only where a customer name is recorded on the sale |
| Discount (Names) | ✅ Discounts |
| TicketItemDiscounts (Amounts) | ✅ Discount Amounts |
| TicketDiscounts (Amounts) | ❌ Not Supported |
| Guest Count | ✅ Guests |
| Transaction Length | ✅ First to last item on the sale |
| Delivery Timings | ❌ Not Supported |
| KDS Bump Time | ❌ Not Supported |
| Ticket Voids | ❌ Not Supported |
| Ticket Item Voids | ❌ Not Supported |
| Table | 🚸 Table Numbers — recorded, but sales are not linked to them |
| Service Charge | ✅ Service Charge |
| Tips | ❌ Not Supported |
| Modifiers | ❌ Not Supported |
Data Ingestion
| Real-time optionally available? | ❌ |
| Default polling frequency | Every 4 hours |
| Data retrieved on each poll | Everything sent since the previous poll |
| Historical data | All data IMPOS has sent us since the integration was connected |
How Do I Connect This Data to Tenzo?
IMPOS sends its sales data to Tenzo, so there are no credentials for you to enter. Your Customer Success Manager arranges the feed with IMPOS and confirms when it is live.
If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.
How Do I Compare IMPOS Data to Data in Tenzo?
Compare against your IMPOS sales reporting for the same date range and location. Net and gross sales, item quantities, guest counts, discounts and service charges should all reconcile.
Two expected differences. Tips are not part of the feed, so Tenzo reports no tips for IMPOS locations. Table numbers arrive as a list but individual sales are not linked to a table, so sales cannot be broken down by table.