Guide: Tevalis
How Do Core Concepts Map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not Supported
 |
|
|---|---|
| Location | ✅ Site |
| Order Type | ✅ Price Group |
| Revenue Center | ✅ Order Area |
| Product Item | ✅ Product |
| Product Category | ✅ Product Group |
| Product Division | ✅ Product Type |
| Tender Type | ✅ Tender Type |
| Employee | ✅ User |
| Customer | ✅ |
| Discount (Names) | ✅ Discount Reasons |
| TicketItemDiscounts (Amounts) | ✅ Transaction Discount |
| TicketDiscounts (Amounts) | ❌ Not Supported |
| TicketItemModifiers | ❌ Not Supported |
| Guest Count | ✅ Covers |
| Transaction Length | ✅ Time of last added item - Transaction opened at |
| KDS Bump Time | ❌ Not Supported |
| Ticket Voids | ✅ Transaction Void |
| Ticket Item Voids | ✅ Waste or Void or Error Correct on item |
| Table | ✅ Table Number |
| Service Charge | ✅ Service Charge |
| Tips | ✅ Product = 3 |
| Menu Item Visibility | ✅ |
| Price | ❌ Not Supported |
| Menu Item Size | ❌ Not Supported |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Files sent by the Tenzo agent are processed within 20 minutes of arriving (how often the agent sends is set up per till by Tenzo) |
| Data retrieved on each poll | Last 4 days |
| Historical data | All data that is locally stored on the till. Typically this is between 3 months and 2 years. |
| Data received per day or continuous | Per Day |
How Do I Compare Tevalis Data to Data in Tenzo?
Within business analytics:
You can run the "Daily Flash Sales" report
If setting money to "net" - you would then compare this to a number in Tenzo without Tax or Service Charge (and after subtracting discounts) e.g.,
Exceptions
- Tenzo assigns order type to the Transaction (based on the price group) - but Tevalis does this at the individual item level. As such, Order Type reports may not always match Price Group reports.
- Tevalis assigns transactions to day parts based on the Closed Time, whereas Tenzo uses Opened Time. This may cause a small difference in the day part figures between Tenzo and Tevalis.
- Charity payments are set as liabilities in Tenzo and are therefore not included in Tenzo's reports. However Tevalis does include charity payments in their reports so this could cause a small mismatch.