Guide: r_keeper Beta
How Do Core Concepts Map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not Supported
 |
|
|---|---|
| Location | ✅ Restaurants |
| Order Type | ✅ Order Types |
| Revenue Center | ❌ Not Supported |
| Product Item | ✅ Menu Items |
| Product Category | ✅ Menu Groups |
| Product Division | ✅ Menu Groups (upper levels) |
| Tender Type | ❌ Not Supported |
| Employee | ✅ Cashiers |
| Customer | ❌ Not Supported |
| Discount (Names) | ❌ Not Supported — discount amounts arrive without a name |
| TicketItemDiscounts (Amounts) | ✅ Item Discounts |
| TicketDiscounts (Amounts) | ❌ Not Supported |
| Guest Count | ❌ Not Supported |
| Transaction Length | ❌ Not Supported — one timestamp is sent per sale |
| KDS Bump Time | ❌ Not Supported |
| Ticket Voids | ❌ Not Supported |
| Ticket Item Voids | ❌ Not Supported |
| Table | 🚸 Tables — recorded, but sales are not linked to them |
| Service Charge | 🚸 Reported as a menu item on the sale rather than as a separate charge |
| Tips | ❌ Not Supported |
| Comps | ❌ Not Supported |
| Modifiers | ❌ Not Supported |
This guide was derived from r_keeper's live output rather than from a test fixture. Every row was checked against the sales Tenzo has actually received.
Data Ingestion
| Real-time optionally available? | ❌ |
| Default polling frequency | Every 4 hours |
| Data retrieved on each poll | Everything sent since the previous poll |
| Historical data | All data r_keeper has sent us since the integration was connected |
How Do I Compare r_keeper Data to Data in Tenzo?
Compare against your r_keeper sales reporting for the same date range and restaurant. Net and gross sales, item quantities and item discounts should reconcile.
Service charge is the one to watch when reconciling. r_keeper sends it as a line on the sale rather than as a separate charge, so it appears in Tenzo as a menu item and is counted in sales alongside food and drink — it is not broken out as a service charge figure.
Several things are not part of the feed, so they read as empty rather than zero: guest counts, tips, payment method, revenue centre and any customer detail. Sales carry a single timestamp rather than an open and a close, so Tenzo cannot show how long a sale took, and table numbers are received as a list but individual sales are not linked to a table.