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Guide: Tenzo Data Importer (Google Sheets: POS - Point Of Sale)

How Do Core Concepts Map to Tenzo?

Key: βœ… Supported   🚸 Work in Progress   ❌ Not Supported

Location βœ… Location
Order Type βœ… Order Type
Revenue Center βœ… Revenue Center
Product Item βœ… Product Item
Product Category βœ… Product Category
Product Division βœ… Product Division
Net Amount βœ… Unit Net Sales
Gross Amount βœ… Unit Gross Sales
Tender Type ❌ Not Supported
Employee βœ… Employee Name
Customer βœ…
Discount Name βœ… Discount Name
TicketItemDiscounts βœ… Discount Amount
TicketDiscounts ❌ Not Supported β€” discounts are recorded against items
Guest Count βœ… Guests
Transaction length βœ…
Time of Transaction βœ… Time
KDS Bump Time ❌ Not Supported
Ticket Voids ❌ Not Supported
Ticket Item Voids ❌ Not Supported
Table ❌ Not Supported
Service Charge βœ… Service Charge
Tips ❌ Not Supported
Price ❌ Not Supported
Menu Item Visibility ❌ Not Supported
Menu Item Size ❌ Not Supported
Ticket Item Modifiers ❌ Not Supported

Data Ingestion

Real-time optionally available? ❌ The sheet is read every 4 hours
Default polling frequency Every 4 hours
Data retrieved on each poll All data in the sheet
Historical data All data in the sheet


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How Do I Populate the Template?

Use this template.

You can delete the columns that are not relevant for what you are uploading (e.g. revenue center, order type, etc.) and just leave the ones you will be filling.

Formatting:

  1. Date Format:
    • Always use: YYYY-MM-DD (e.g., 2024-08-01, 2024-12-30)
    • Include leading zeros: 01, 02, etc.
  2. Commas:
    • Avoid commas: in all fields (Location, Date, Numbers)
    • Reason: Commas can disrupt data loading, causing errors and delays.
  3. Location Names:
    • Keep consistent: Use the same names for locations across all sheets.
    • Manual mapping: Changes to location names require manual updates.
    • Notify in advance: If you plan to change location names/codes etc., please let us know ahead of time to minimise delays.

Example of Date Format:

mceclip0.png

How Do I Compare Google Sheets Data to Data in Tenzo?

Access the GoogleSheet and compare the daily total by line making sure to select in Tenzo the right settings (ie. Net Amount in the GoogleSheet will appear in Tenzo with NO filters selected and Gross Amount in the GoogleSheet will appear in Tenzo with β€œInclude tax” filters selectedΒ 

Net Amount

Screenshot_2023-03-13_at_10.53.17_AM.png Β  Β Screenshot_2023-03-13_at_10.54.10_AM.png

Gross Amount

You will then be able to see the same number by selecting one day within Tenzo’s β€œSales by Location” view. Screenshot_2023-03-13_at_11.15.33_AM.png

Exceptions


None

Other Ways to Send This Data to Tenzo

As well as a Google Sheet, Tenzo can receive data in the Tenzo Data Importer format by Email or as CSV files over SFTP. Talk to your Customer Success Manager if you would like to send your data one of these ways.

Still need help?

Our support team is ready and waiting to assist.

Contact support