Guide: Oracle Opera
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Location (from email) |
| Order Type | ❌ Not supported |
| Revenue Center | ❌ Not supported |
| Product Item | ✅ Transaction Description |
| Product Category | ❌ Not supported |
| Product Division | ❌ Not supported |
| Tender Type | ❌ Not supported |
| Employee | ✅ Cashier |
| Customer | ✅ Guest |
| Discount | ❌ Not supported |
| TicketItemDiscounts | ❌ Not supported |
| TicketDiscounts | ❌ Not supported |
| TicketItemModifiers | ❌ Not supported |
| Guest Count | ❌ Not supported |
| Transaction length | ❌ NOT SUPPORTED (only one time) |
| Delivery Timings | ❌ Not supported |
| KDS Bump Time | ❌ Not supported |
| Ticket Voids | ❌ Not supported |
| Ticket Item Voids | ❌ Not supported |
| Table | ❌ Not supported |
| Service Charge | ❌ Not supported |
| Tips | ❌ Not supported |
Data Ingestion
| Real-time optionally available? | ❌ |
| Default polling frequency | Once per day overnight |
| Data retrieved on each poll | Last 24 hours |
| Historical data | 🚸 Work in Progress |
| Business date cutoff time is determined by the POS or Tenzo | Tenzo |
How do I connect this data to Tenzo?
An export needs to be configured from Opera that provides an email with CSV attachment.
If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.
How do I compare Opera data to data in Tenzo?
Please talk to your Customer Success Manager for more information on this.