Guide: Oracle Opera
How Do Core Concepts Map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not Supported
 |
|
|---|---|
| Location | ✅ Location (from email) |
| Order Type | ✅ |
| Revenue Center | ❌ Not Supported |
| Product Item | ✅ Transaction Description |
| Product Category | ✅ |
| Product Division | ✅ |
| Tender Type | ❌ Not Supported |
| Employee | ✅ Cashier |
| Customer | ✅ Guest |
| Discount | ❌ Not Supported |
| TicketItemDiscounts | ❌ Not Supported |
| TicketDiscounts | ❌ Not Supported |
| TicketItemModifiers | ❌ Not Supported |
| Guest Count | 🚸 Only on Opera's non-revenue statistics lines; revenue transactions carry no guest count |
| Transaction length | ❌ NOT SUPPORTED (only one time) |
| KDS Bump Time | ❌ Not Supported |
| Ticket Voids | ❌ Not Supported |
| Ticket Item Voids | ❌ Not Supported |
| Table | ❌ Not Supported |
| Service Charge | ❌ Not Supported |
| Tips | ❌ Not Supported |
| Price | ❌ Not Supported |
| Menu Item Visibility | ❌ Not Supported |
| Menu Item Size | ❌ Not Supported |
Data Ingestion
| Real-time optionally available? | ❌ (data arrives as scheduled exports emailed to Tenzo) |
| Default polling frequency | Hourly (Tenzo checks for newly emailed Opera export files every hour) |
| Data retrieved on each poll | Today and yesterday (the business dates in the emailed files) |
| Historical data | 🚸 Work in Progress |
| Business date cutoff time is determined by the POS or Tenzo | Tenzo |
How Do I Compare Opera Data to Data in Tenzo?
Please talk to your Customer Success Manager for more information on this.