Guide: Goodtill(SumUp)
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Outlet |
| Order Type | ✅ Order Type |
| Revenue Center | ✅ Register |
| Product Item | ✅ Product |
| Product Category | ✅ Category |
| Product Division | ✅ Parent Category |
| Tender Type | ✅ Tender Type |
| Employee | ✅ Employee |
| Customer | ✅ Customer |
| Discount | ✅ Discount |
| TicketItemDiscounts | ✅ Discount |
| TicketDiscounts | ✅ Discount |
| TicketItemModifiers | ✅ Modifiers |
| Guest Count | ✅ Table Covers |
| Transaction length | ❌ Not supported |
| Delivery Timings | ❌ Not supported |
| KDS Bump Time | ❌ Not supported |
| Ticket Voids | ✅ Voided Sales Items |
| Ticket Item Voids | ✅ Voided Sales |
| Table | ✅ Table |
| Service Charge | 🚸 WORK IN PROGRESS |
| Tips | ✅ Tips |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Hourly |
| Data retrieved on each poll | Yesterday and Today |
| Historical data | Yes, the date of the first data to pull is required in set-up |
| Business date cutoff time is determined by the POS or Tenzo | POS |
How do I connect this data to Tenzo?
Goodtill can be connected directly inside of the Tenzo app.
If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.
How do I compare GoodTill data to data in Tenzo?
In GoodTill select the outlet you want to compare and then navigate to the Reports > Sales Reports tab.
Select the date period you would like to compare and then click on Run Report, this will generate a report below which is also able to be downloaded as a pdf.
The number on this report will match Tenzo in the Sales > Location menu.
Exceptions
- There may be a 'MISC' product on Goodtill's front-end. This is usually a discount and is therefore included in the 'PROMO'/'Promotion' item in Tenzo.