Guide: Fourth
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Location |
| Shift (actual) | ✅ Shifts |
| Shift (planned) | ✅ Shifts |
| Hours | ✅ Hours |
| Salaried workers | ✅ Shifts |
| Employee | ✅ Employee |
| Role | ✅ Job |
| House Part | ✅ Department |
| Overheads | ✅ Exact match from Fourth |
| Holiday | ✅ Holidays |
| Breaks | ✅ Unpaid breaks |
| Overtime | ✅ Absences |
| Exception costs / one-off costs | ❌ Not supported |
| Borrowed / loaned employees | ❌ Not supported |
Data Ingestion
| Real-time optionally available? | ✅ Every 1 hour |
| Default polling frequency | Every 8 hours |
| Data retrieved on each poll | This week |
| Historical data | All data since you started using the system |
How do I connect this data to Tenzo?
Fourth can be connected directly inside of the Tenzo app.
If you have an Enterprise Account, you can talk to your Customer Success Manager, who will connect this for you.
How do I compare Fourth data to data in Tenzo?
To compare figures with Tenzo use Rotas
Select a rota approved for the selected location
In Tenzo settings, click Labour and check the following:
Exceptions
- Planned cost data in the past will be equal to Actual cost data.
- Sometimes Fourth’s Total Wage Cost do not equal the Sum of Employee Wage Cost on a rota and this can cause a mismatch. This is because some job title's costs are being excluded from the rota. This can be seen in Rota → Admin → Configure Locations in Fourth. Tenzo will only pull through the costs from the job titles that are being included in the rota.
- Tenzo requires nicknames to be unique.
- Tenzo does not support custom location costs.
- Tenzo will map 1 employee to 1 division per day.