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Guide: Tenzo Data Importer (Google Sheets: Reservations)

How do core concepts map to Tenzo?

Key: ✅ Supported   🚸 Work in Progress   ❌ Not Supported

Location Location
Reservation One row per reservation
Number of Guests Guests
Customer Customer Name
Reservation Time Reservation Datetime
Booking Created Time Creation Datetime
Status (incl. No Show / Cancellation) Status (Booked, Complete, Canceled, No Show, No Entry, Incomplete)
Revenue Center Not supported (the template's Revenue Center column is not imported)

Data Ingestion

Real-time optionally available? ✅ (note: responsibility of population of the GoogleSheet lies with the customer)
Default polling frequency Every 1 hour
Data retrieved on each poll All data in the sheet
Historical data All data in the sheet


How do I connect this data to Tenzo?

GoogleSheets can be connected directly inside of the Tenzo app. This is the template you should be using. Your reservations data goes in the tab named "Reservations".

The Reservations tab of the Tenzo Data Importer template

How do I populate the template?

Each row is one reservation. Date and Location are required on every row; you can delete the columns that are not relevant for what you are uploading and just leave the ones you will be filling.

  • Status must be one of: Booked, Complete, Canceled, No Show, No Entry, Incomplete. If left empty, the reservation is treated as Complete.
  • Guests defaults to 0 if left empty.
  • Reservation Datetime and Creation Datetime default to the row's Date if left empty.

Please note that for the template to work, dates need to be in the same formatting you find at the top of the template, YYYY-MM-DD.

Keep location names consistent with the other tabs in the sheet, and avoid commas in all fields — commas can disrupt data loading, causing errors and delays.


How do I compare G-Sheet data to data in Tenzo?

Access the GoogleSheet and count the reservations and total guests for one day and location.

You will then be able to see the same numbers by selecting that day within Tenzo's Reservations view (Card Creator → Reservations).

The Reservations view in Tenzo showing Reservations by Hour

Exceptions

None

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