Guide: Tenzo Data Importer (Excel: POS - Point Of Sale)
How do core concepts map to Tenzo?
Key: β Supported πΈ Work in Progress β Not supported
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|---|---|
| Location | β Location |
| Order Type | β Order Type |
| Revenue Center | β Revenue Center |
| Product Item | β Product Item |
| Product Category | β Product Category |
| Product Division | β Product Division |
| Net Amount | β Unit Net Sales |
| Gross Amount | β Unit Gross Sales |
| Tender Type | β Not supported |
| Employee | β Employee Name |
| Customer | β Not supported |
| Discount Name | β Discount Name |
| TicketItemDiscounts | β Discount Amount |
| TicketDiscounts | β Discount Amount |
| Guest Count | β Guests |
| Transaction length | β Not supported |
| Time of Transaction | β Time |
| Delivery Timings | β Not supported |
| KDS Bump Time | β Not supported |
| Ticket Voids | β Not supported |
| Ticket Item Voids | β Not supported |
| Table | β Not supported |
| Service Charge | β Service Charge |
| Tips | β Not supported |
Data Ingestion
| Real-time optionally available? | β (note: responsibility of population of the workbook lies with the customer) |
| Default polling frequency | Every 4 hours |
| Data retrieved on each poll | All data in the workbook |
| Historical data | All data in the workbook |
How do I connect this data to Tenzo?
An Excel workbook stored in OneDrive or SharePoint can be connected directly inside of the Tenzo app. In Excel, click Share, copy the link, and paste it into Tenzo when setting up the datasource.
Your workbook should be an Excel version of this template β the tab names and column headers need to match.
If you have an Enterprise account, you can talk to your Customer Success Manager and they will connect this for you.
How do I populate the template?
You can delete the columns that are not relevant for what you are uploading (e.g. revenue center, order type, etc.) and just leave the ones you will be filling.
Formatting:
-
Date Format:
- Format the Date column as a date, or as text in YYYY-MM-DD form (e.g. 2024-08-01, 2024-12-30).
- A Date column formatted as plain text in a regional format such as 01/08/2024 is rejected, because 01/08 is ambiguous between day-first and month-first.
- Include leading zeros: 01, 02, etc.
-
Commas:
- Avoid commas: in all fields (Location, Date, Numbers)
- Reason: Commas can disrupt data loading, causing errors and delays.
-
Location Names:
- Keep consistent: Use the same names for locations across all tabs.
- Manual mapping: Changes to location names require manual updates.
- Notify in advance: If you plan to change location names/codes etc., please let us know ahead of time to minimise delays.
-
Formulas:
- Formulas are fine β Tenzo reads the calculated value, not the formula.
- Save the workbook after editing so the calculated values are stored.
Example of Date Format:

How do I compare workbook data to data in Tenzo?
Open the workbook and compare the daily total by line making sure to select in Tenzo the right settings (ie. Net Amount in the workbook will appear in Tenzo with NO filters selected and Gross Amount in the workbook will appear in Tenzo with βInclude taxβ filters selected).
Net Amount

Gross Amount
You will then be able to see the same number by selecting one day within Tenzoβs βSales by Locationβ view. 
Exceptions
The workbook must live in OneDrive or SharePoint. A file kept only on a local drive cannot be reached by Tenzo.
