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Guide: pointOne
How Do Core Concepts Map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not Supported
 |
|
| Location |
✅ Site |
| Order Type |
✅ Order Type |
| Revenue Center |
✅ Department |
| Product Item |
✅ Item |
| Product Category |
✅ Category |
| Product Division |
✅ Type |
| Tender Type |
✅ EFT or Cash |
| Employee |
✅ Server |
| Customer |
✅ Customer |
| Discount |
✅ Discount |
| Ticket Item Discounts |
✅ Discounts |
| Ticket Discounts |
❌ NOT IN POINTONE |
| Ticket Item Modifiers |
❌ Not Supported |
| Menu Item Size |
❌ Not Supported |
| Guest Count |
✅ Guests |
| Transaction length |
✅ Closed - Opened time |
| KDS Bump Time |
❌ Not Supported |
| Ticket Voids |
✅ Order voids |
| Ticket Item Voids |
✅ Item voids |
| Table |
✅ Table |
| Service Charge |
✅ Service Charge |
| Tips |
❌ Not Supported |
| Price |
✅ |
| Menu Item Visibility |
❌ Not Supported |
Data Ingestion
| Real-time optionally available? |
✅ Yes |
| Default polling frequency |
Every 20 minutes |
| Data retrieved on each poll |
Yesterday and today every 20 minutes, plus a daily re-pull of the last 7 days |
| Historical data |
✅ Since you started using pointOne |
| Business date cutoff time is determined by the POS or Tenzo |
Determined by POS; transactions are automatically associated with one day |
How Do I Compare pointOne Data to Data in Tenzo?
You can use the multi-site outlet comparison report:
And compare net sales:
To values without tax and service charge in Tenzo:
Exceptions
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