Guide: pointOne
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Site |
| Order Type | ✅ Order Type |
| Revenue Center | ✅ Department |
| Product Item | ✅ Item |
| Product Category | ✅ Category |
| Product Division | ✅ Type |
| Tender Type | ✅ EFT or Cash |
| Employee | ✅ Server |
| Customer | ✅ Customer |
| Discount | ✅ Discount |
| Ticket Item Discounts | ✅ Discounts |
| Ticket Discounts | ❌ NOT IN POINTONE |
| Ticket Item Modifiers | ✅ Attached Items |
| Menu Item Size | ❌ Not supported |
| Guest Count | ✅ Guests |
| Transaction length | ✅ Closed - Opened time |
| Delivery Timings | ❌ Not supported |
| KDS Bump Time | ❌ Not supported |
| Ticket Voids | ✅ Order voids |
| Ticket Item Voids | ✅ Item voids |
| Table | ✅ Table |
| Service Charge | ✅ Service Charge |
| Tips | ❌ Not supported |
Data Ingestion
| Real-time optionally available? | ✅ Yes |
| Default polling frequency | Every 20 minutes |
| Data retrieved on each poll | Yesterday and Today |
| Historical data | ✅ Since you started using pointOne |
| Business date cutoff time is determined by the POS or Tenzo | Determined by POS; transactions are automatically associated with one day |
How do I compare pointOne data to data in Tenzo?
You can use the multi-site outlet comparison report:
And compare net sales:
To values without tax and service charge in Tenzo:
