Guide: NCR Aloha Essentials

How do core concepts map to Tenzo?

Key: ✅ Supported   🚸 Work in Progress   ❌ Not supported

Location	✅ Agent
Order Type	✅ Order Type
Revenue Center	✅ Revenue Center
Product Item	✅ Item
Product Category	✅ Category
Product Division	✅ Division
Tender Type	✅ Tender Type
Employee	✅ Employee
Customer	❌ Not supported
Discount (Names)	✅ Discount
TicketItemDiscounts  (Amounts)	✅ Item Discounts
TicketDiscounts (Amounts)	✅ Modifiers
TicketDiscounts	❌ Not supported
Guest Count	❌ Not supported
Transaction length	✅ Open date - Close date
Delivery Timings	❌ Not supported
KDS Bump Time	❌ Not supported
Ticket Voids	❌ Not supported
Ticket Item Voids	❌ Not supported
Table	✅ Table
Service Charge	✅ Service Charge
Tips	✅ Tips
Price	✅ Price from sales items

Data Ingestion

How do I connect NCR Aloha data to Tenzo?

If you have an Enterprise account, you can talk to your Customer Success Manager and they will connect this for you.

How do I compare NCR Aloha data to data in Tenzo?

In Aloha Enterprise, navigate to Aloha Insight -> Reports Viewer. 

From here you can choose a store on the Store Selection tab. Click on the arrow in a circle button (highlighted below) to choose a store.

Then you can choose a date range in 'Report Settings':

Clicking 'View' will download the report in a PDF and it will look similar to this:

In Tenzo, these figures can be compared to those in the Sales module.

For example in Sales -> Location:

Gross Sales matches when VAT and Comps settings are checked:

Net matches when no Sales settings are checked and the Deferred Gratuity matches Tenzo's Service Charge.

Exceptions

None