Guide: Zonal
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Location |
| Order Type | ✅ Order Destination |
| Revenue Center | ✅ Floor |
| Product Item | ✅ Product |
| Product Category | ✅ Category |
| Product Division | ✅ Category Type |
| Tender Type | ✅ Payment Type |
| Employee | ✅ Employee |
| Customer | ✅ Customer |
| Discount (Names) | ✅ Discount |
| TicketItemDiscounts (Amounts) | ✅ Discounts (both item and ticket) |
| TicketDiscounts (Amounts) | ❌ Spread over items |
| Guest Count | ✅ Number of customers |
| Transaction length | ✅ Closing Date - Creation Date |
| Delivery Timings | ✅ Delivery Date - Creation Date |
| KDS Bump Time | 🚸 Time last item is “DONE” - Creation Date |
| Ticket Voids | ❌ Not supported |
| Ticket Item Voids | ❌ Not supported |
| Table | ✅ Table |
| Service Charge | ✅ Service Charge |
| Tips | ✅ Tips |
| Price | ✅ Price from sales items |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Every 20 minutes |
| Data retrieved on each poll | Today and yesterday |
| Historical data | All data since you started using your POS |
| Data received per day or continuous | Set by your Tenzo CS rep at the individual POS server level |
How do I connect Zonal data to Tenzo?
Zonal can be connected directly inside of the Tenzo app.
If you have an Enterprise account, you can talk to your Customer Success Manager and they will connect this for you.
How do I compare Zonal data to data in Tenzo?
Tenzo matches the 7 day statement of trade in Zonal via the below:
- Total Sales after Promo and Discount = Metric Settings Sales with both VAT and Service charge off in Admin
- Total Net Sales = Metric Settings Sale with both turned on
Exceptions
Note: Zonal has 'Promotions' and 'Discounts' as two separate concepts. In Tenzo both of these concepts are combined and represented under the name 'Discounts'.