Guide: Sevenrooms Reviews (Email)
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Location |
| Review | ✅ Review |
| Sub Ratings | ✅ Sub Ratings |
| Link to Content | ❌ Not supported |
Data Ingestion
| Real-time optionally available? | ❌ |
| Default polling frequency | Every 24 hours |
| Data retrieved on each poll | All reviews left in the past 24 hours |
| Historical data | All reviews recorded on SevenRooms excluding non-SevenRooms platforms e.g. Google, TripAdivisor etc... |
Requirements
This integration requires the 'Reviews Pro' package in Tenzo.
How do I connect this data to Tenzo?
Enable Daily Guest Feedback in SevenRooms:
“Settings” > “User Accounts” > tenzo user > “Email Subscriptions” > Enable “Automated Feedback Summary”
You can then adjust the time of the email:
Select "Settings" > Select "Venue Settings" > Adjust the schedule time for the automated feedback summary > Select "Save Changes”
How do I compare data to data in Tenzo?
Head to the SevenRooms admin
Navigate to Marketing > Guest Satisfaction.
From here you can filter all SevenRooms reviews