Guide: Shopify

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How do core concepts map to Tenzo?

Key: ✅ Supported 🚸 Work in Progress ❌ Not supported

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Location	❌ N/A (Shopify is seen as it's own separate location)
Order Type	❌ N/A
Revenue Center	❌ N/A
Product Item	✅ Product
Product Category	✅ Product Type
Product Division	❌ N/A
Tender Type	✅ Payments
Employee	❌ N/A
Customer	❌ Not supported
Discount	✅ Discount
TicketItemDiscounts	✅ Line Item Discount
TicketDiscounts	✅ Discount
TicketItemModifiers	✅ Variant
Guest Count	❌ N/A
Transaction length	❌ N/A
Delivery Timings	❌ Not supported
KDS Bump Time	❌ N/A
Ticket Voids	❌ N/A
Ticket Item Voids	❌ N/A
Table	❌ N/A
Service Charge	❌ N/A
Tips	❌ N/A
Price	✅ Price from menu items

Real-time optionally available?	✅
Default polling frequency	Every 4 hours
Data retrieved on each poll	Yesterday
Historical data	All data since you started using your POS

Shopify can be connected directly inside of the Tenzo app.

If you have an Enterprise account, you can talk to your Customer Success Manager and they will connect this for you.

TOP LEVEL SALES

Within Shopify there is a Sales number in the "Analytics > Reports > Total Sales over Time"

This should match the sales in Tenzo with and without Tax (Gross and Net sales).

SERVICE CHARGE VALUES

Within Shopify, you can see a “Revenue” number in the "Analytics > Reports > Shipping by Order"

To match Tenzo, you MUST have your settings set to INCLUDE tax only.

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You will then be able to see the same number by selecting one day within Tenzo’s “Sales by Item” view.

PRODUCTS

Within Shopify, you can see a “Revenue” number in the "Analytics > Reports > Gross Sales By Order"

To match Tenzo, you MUST have your settings set to INCLUDE tax only.

You will then be able to see the same number by selecting one day within Tenzo’s “Sales by Item” view.

Exceptions
None

#integrations #sales