Guide: OpenTable
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Reservation | ✅ Reservation or Booking |
| Number of Guests | ✅ Guests |
| No Show | ✅ NoShow |
| Customer | ✅ Guest |
| Revenue Center | ✅ Table Category |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Hourly |
| Data retrieved on each poll | Yesterday, and the future two weeks of data |
| Historical data | Available since the customer started using Open Table |
How do I connect this data to Tenzo?
Please talk to your Customer Success Manager and they will connect this for you; you will need an API key from Open Table.
How do I compare OpenTable data to data in Tenzo?
In Tenzo, navigate to the Reservations dashboard.
From here, all cards should match OpenTable, according to the relevant date, and sometimes status, selected on the card.
For example, Reservations card:
In OpenTable, we match to the reservations reporting. This can be found by selecting 'Reporting' in the Side Menu:
and then 'Reservations':
From here, the 'Covers' number will match Tenzo:
