Guide: Zettle
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Location |
| Order Type | ✅ Order_Type (on ticket) |
| Revenue Center | ❌ Not supported |
| Product Item | ✅ Via mapping from purchase uuid |
| Product Category | ✅ category |
| Product Division | ❌ Not supported |
| Tender Type | ✅ Payments.Type |
| Employee | ✅ userDisplayName |
| Customer | ✅ customer_local_id |
| Discount (Names) | ✅ via Purchases_Discounts |
| TicketItemDiscounts (Amounts) | ✅ via Products.DiscountValue |
| TicketDiscounts (Amounts) | ✅ via Purchases_Discounts |
| Guest Count | ❌ Not supported |
| Transaction Length | ✅ Printed_at - Created_at_x |
| Delivery Timings | ✅ delivered_at |
| KDS Bump Time | ❌ Not supported |
| Ticket Voids | ✅ Refunded |
| Ticket Item Voids | ❌ Not supported |
| Table | ❌ Not supported |
| Service Charge | ❌ Not supported |
| Tips | ✅ Payments.gratuityamount |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Every 4 hours |
| Data retrieved on each poll | Yesterday |
| Historical data | All data since you started using your POS |
| Data received per day or continuous | per Day |
How do I connect this data to Tenzo?
Zettle can be connected directly inside of the Tenzo app.
If you have an Enterprise account, you can talk to your Customer Success Manager and they will connect this for you.
How do I compare Zettle data to data in Tenzo?
Log into the Zettle portal.
Go to Reports > Overview. You will see gross revenue.
Comparing with Tenzo
Go to Sales -> Location. The VAT filter settings will need to be checked to compare with Zettle.
Exceptions
None