Guide: Lightspeed L Series
How do core concepts map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not supported
 |
|
|---|---|
| Location | ✅ Location |
| Order Type | ✅ Order Type |
| Revenue Center | ✅ Floor |
| Product Item | ✅ Product |
| Product Category | ✅ Category |
| Product Division | ✅ Category Type |
| Tender Type | ✅ Payment Type |
| Employee | ✅ Employee |
| Customer | ✅ Customer |
| Discount | ✅ Discount |
| TicketItemDiscounts | ✅ Discounts (both item and ticket) |
| TicketDiscounts | ❌ Spread over items |
| TicketItemModifiers | ✅ ModifierValues |
| Guest Count | ✅ Number of customers |
| Transaction length | ✅ Closing Date - Creation Date |
| Delivery Timings | ✅ Delivery Date - Creation Date |
| KDS Bump Time | 🚸 Time last item is “DONE” - Creation Date |
| Ticket Voids | ❌ Not supported |
| Ticket Item Voids | ❌ Not supported |
| Table | ✅ Table |
| Service Charge | ✅ Service Charge |
| Tips | ✅ Tips |
| Price | ✅ Price from menu items |
Data Ingestion
| Real-time optionally available? | ✅ |
| Default polling frequency | Every 1 hour |
| Data retrieved on each poll | Today and yesterday |
| Historical data | All data since you started using your POS |
How do I connect this data to Tenzo?
Lightspeed L series can be connected directly inside of the Tenzo app.
If you have an Enterprise account, you can talk to your Customer Success Manager and they will connect this for you.
How do I compare Lightspeed data to data in Tenzo?
Within Lightspeed you can see a “Revenue” number in the “Reports -> Day Reports” screen
To match Tenzo, you MUST have your settings set to INCLUDE tax and service charge.
You will then be able to see the same number by selecting one day within Tenzo’s “Sales by Location” view.
Exceptions
- Open transactions do not appear in Tenzo. For data to appear in Tenzo, all transactions must be closed.