Guide: PolarisPOS
How Do Core Concepts Map to Tenzo?
Key: ✅ Supported 🚸 Work in Progress ❌ Not Supported
 |
|
|---|---|
| Location | ✅ Locations |
| Check | ✅ Journal transactions |
| Product Item | ✅ Items |
| Product Category | ✅ Menu categories |
| Revenue Center | ✅ Revenue centers |
| Employee | ✅ Employees |
| Guest Count | ✅ Covers |
| Product Division | ✅ |
| Ticket Discounts (amounts) | ✅ |
| Ticket Item Modifiers | ✅ |
| Service Charge | ✅ |
| Transaction Length | ✅ |
| Order Type | ❌ Not Supported |
| Tender Type | ❌ Not Supported |
| Customer | ❌ Not Supported |
| Table | ❌ Not Supported |
| Discount (names) | ❌ Not Supported |
| Ticket Item Discounts | ❌ Not Supported |
| Tips | ❌ Not Supported |
| Ticket Voids | ❌ Not Supported |
| KDS Bump Time | ❌ Not Supported |
| Price | ❌ Not Supported |
| Menu Item Visibility | ❌ Not Supported |
| Menu Item Size | ❌ Not Supported |
Data Ingestion
| Real-time optionally available? | ❌ |
| Default polling frequency | Files sent by PolarisPOS are processed within 20 minutes of arrival |
| Data retrieved on each poll | The dates of business covered by the files received |
| Historical data | As far back as PolarisPOS can send journal files for |
How Do I Compare PolarisPOS Data to Data in Tenzo?
Compare the sales shown in Tenzo against the end-of-day journal report in PolarisPOS for the same location and date of business. Net sales, item counts and covers should reconcile closely once the day's file has been received and processed.